Shipping & Returns

Processing time

Our processing time is 2 - 4 business days

We know you're always looking for a quick turnaround time on your Phone Cases, so we work hard to get them done as fast as possible. However! Our designs are made to order and we want everything done right so it may take from 3 to 5 business days for your phone cases to ship.


Shipping Time

US 🇺🇸 5 - 9 business days

Canada 🇨🇦 5 - 9 business days

UK 🇬🇧 5 - 9 business days

Australia 🦘7 - 14 business days

New Zealand 🇳🇿 7 - 14 bussiness days


Shipping Costs

We offer Free standard tracked shipping for all orders.


Returns & exchanges

We don't accept returns or exchanges.
Every item ordered on is made to order and at this moment we can't accept returns or exchanges.
We can replace the items only if they are damaged in transit or have arrived with an obvious factory fault, please contact us as soon as possible.

Feel free to contact us if you have any problems with your order we will be happy to help.

More details


Order cancelation

You can request order cancelation within 12 h after the order was placed.



ID-NT cannot include these fees at the checkout because customs policies in every country are changing constantly. The customer is responsible for any duties or taxes that may be imposed on their order, and we have no control over them once it leaves our warehouse. Currently we ship our items from US and UK, this means No customs duties on US & UK orders.